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  ICICI Prudential Life Insurance Lodged FIR Against Customer  
HOME Customer Demanded Plan/Policy Approval Certificate Of IRDA , but FIR registered Under IT Act66A by Cyber Crime Cell Mumbai  
 

Source : Mumbai Crime Page

India RTI News Exclusive : 29 Sept 2013

 
 

 
   
   
   
   
   
   
   
   
   
   
 

A agent of ICICI Prudential Life who was also customer of ICICI Prudential Life faced heat from Mumbai Cyber Crime for exposing illegal activities of ICICI Prudential Life. The agent Sapan Shrivastava was illegally terminated by ICICI Prudential Life in 2009 giving no specific reason . Agent Sapan Shrivastava started filing RTI application at IRDA to know the various guidelines of Insurance sector. He come to know that agreement signed between agent and company is not approved from IRDA. He also come to know that any insurance company have no right to terminate the IRDA certified insurance agent via RTI reply . As per annual reports of IRDA more than 50 lacs agents where terminated by insurance companies ( Last 5 years)and their renewal commission of Rs3lac cr will be benefit of Insurance companies in coming next  20 years. He also exposed that ICICI prudential life ban on 3rd Party surrender was also not approved by IRDA. He did many correspondence by email with IRDA, ICICI Pru Life, Other Committee members of IRDA, Life Insurance council who are responsible for regulation of insurance sector. But non of them acted in his complaint since 2010.

Being Insurance agent he suspected some thing wrong in Insurance plan approval. He thought how the different companies have different plans of same category . He filed RTI to know the guidelines to know the product approval process of IRDA. IRDA replied that products are approved by File & Use Guidelines of 2001 which is available in IRDA website. This guidelines have comment that if IRDA didn't comment within 30 days then company can start selling after 30 days of expiry. So he suspected that the plan which he has purchased may not be approved from IRDA.

Sapan Shrivastava requested ICICI Pru Life MD Sandeep Baxi to provide him the approval certificate of all the plan which he purchased Cash Back, Life Time Super, Life Time Super Pension Hospital care .Later Company denied to show approval certificate of any plan and provided a link of IRDA which show list of plans

Customer seen the website link and said that the link provide only excel sheet with no reference number of IRDA and without authorize signature. This don't look like regular orders of IRDA. After many request company didn’t provided approval certificate . He filed Police complaint at Police Commissioner Thane District to register FIR against ICICI Prudential Life management for cheating Public without taking approval from IRDA of any polices. Police Inspector Uttam Tangade of Vishnu nagar Police station Dombivali west  called MD Sandeep baxi and informed him about the complaint received. Later he didn't acted against ICICI Prudential Life and don't registered FIR against the company.

In Nov 2012 Sapan Shrivastava received a letter from cyber crime cell Mumbai , that ICICI Prudential Life has complaint against you under IT act . When he reached cyber crime cell at Mumbai Police Head quarter Senior Police Inspector Mukund Pawar started abusive him in slang language to get away from ICICI Pru Life matter. He said all your emails are offensive and IT act 66 a will be applied to you. He neglected the RTI replies of IRDA and don’t try to understand the Insurance act 1938 and guidelines of IRDA. He warned customer again that not to follow ICICI Pru Life irregularities else you will be behind bars. There  may be deal between them to harass customer.

Customer went to all top media to expose ICICI Pru Life illegal activity but they never cooperated . It was due to advertisement from Insurance sector. It means top media bypass the public interest  for money. A small media Mumbai Crime Page Editor Vinod Chavan come forwarded understand the activity of ICICI Pru Life and started publishing the matter of Insurance sector in their news portal.

By seeing news in mumbaicrimepage.com the police inspector Mukund Pawar called Sapan Shrivastava 3-4 times and asked him to get away from media and not to provide any RTI document to media. But Sapan Shrivastava bypassed the threatening of Mukund Pawar and provided all RTI replies to Mumbai crime page because RTI is a public document.

Due to the media reports in News portal of Mumbai Crime Page, ICICI Prudential Life sent legal notice to Mumbai crime Page to silent him. But Vinod Chavan took it as opportunity to show the real truth of Insurance sector of AUM Rs 15 lac cr. So on 1 March 2013 Mumbai Police Cyber Crime cell registered FIR under IT act 66a against sapan shrivastava and came his house on 04th March 2013 at 8 am with search warrent of esplanda court . They seized hard disk of laptop, 2 cell phones, 3 Sim card , data cable to harass customer Sapan Shrivastava for demanding approval certificate . In FIR ICICI Pru mentioned that he has given false representation to a customer , but this reason was not mentioned in termination letter. This is also a case of  false FIR registration to suppress  truth under IPC. Top Police officers of Cyber crime cell  intentionally neglected the documents of RTI in police record. The reason for seizing the hard disk of laptop to know the preparation of customer against Insurance scam. Mumbai Police also violated guidelines of cyber crime seize .Later Customer Sapan Shrivastava filed Public Interest Litigation ( PIL ) at Bombay high Court against IRDA for selling insurance policies to 15 cr customers without approval certificate. Matter will now under investigation by Bombay High Court.

Read the important demand of Customer in FIR:

  1. Illegal Termination of agents
  2. Sucking of commissions of 50 Lac agents and loss of TDS to Income tax and service tax
  3. Illegal agent agreement of ICICI Pru Life and other insurance companies.
  4. Selling Insurance plan by ICICI Prudential without IRDA approval certificate
  5. Address of Auditor which is not available in ICICI Pru Website.
  6. Doing Complaint of IRDA Chairman J Harinarayan at Vigilance Department.

This is a example of how law is managed by rich people to suppress scam using corrupt police officers !

 
     
     
     
     
     
 

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